Help and FAQ

Frequently asked questions.

Everything you need to know about planning with LetsPackUp, from what it costs (nothing) to how it works offline.

13 questions in 5 topicsLast updated support@letspackup.com

LetsPackUp is a free group trip planner: every feature is free for any group size, it plans but doesn’t book, and your trip stays with you offline on the web and Android.

Price and how it stays free

Is it really free?

Is LetsPackUp really free?

Yes! LetsPackUp is completely free to use. We do not have a paid version or any premium subscriptions. All features are available to everyone at no cost.

How does LetsPackUp make money if it's free?

LetsPackUp is a labor of love created by a one-man team—just a fellow travel enthusiast coding for the community. We earn revenue only if you choose to book through our partner links. We never take money directly from you, ensuring the platform remains free for everyone.

Planning together

How does planning together work?

How do I plan a group trip online?

Create a trip, invite your friends with a shareable link, and build the itinerary together in real time. Everyone can add activities, vote in polls, split expenses, and chat in one place — no spreadsheets or messy group chats. It's free and works on phone, tablet, and desktop.

How does the collaborative planning work?

It's like Google Docs for travel. You invite friends via a link or email. Everyone with 'Editor' access can add activities, suggest changes, vote on polls, and edit the schedule in real-time.

How many people can join a trip?

There's no limit. Invite as many friends, family members, or travel companions as you like to any trip, at no cost — every feature stays free no matter how big your group gets.

What kinds of trips can I plan with LetsPackUp?

Anything — group vacations, family holidays, road trips, hiking and outdoor adventures, city breaks, and solo travel. Group features like chat and expense splitting turn on for group trips, while Solo Trip Mode gives you a streamlined personal planner when you're traveling alone.

Money on the road

How do shared costs add up?

How do I split travel expenses with friends?

Add expenses as you go in the Budget section and LetsPackUp tracks who paid and who owes what. It splits costs fairly across the group and shows a clear settle-up summary at the end of the trip, so nobody has to do the math. You can log expenses in multiple currencies.

Can I track expenses in different currencies?

LetsPackUp supports major currencies including USD, EUR, GBP, JPY, BRL, and KRW. You can set your trip's primary currency in the Expenses section, and all costs will be tracked in that currency.

Bookings and documents

What about tickets and bookings?

Do you book flights and hotels for me?

No. LetsPackUp is a collaborative planning tool, not a booking agency. We help you organize your itinerary, research destinations, and coordinate with friends. When you're ready to book, we provide links to trusted partners, but the actual reservation and payment happen on their sites.

Can I import flight and hotel confirmations automatically?

Yes. The AI document and receipt scanner reads your booking confirmations and receipts and extracts the details — flights, hotels, and expenses — so you don't have to type them in. You can also store the original documents for the whole group to access.

Apps, sign-in and offline

Where can I use it?

Is there a LetsPackUp mobile app?

LetsPackUp is available on Google Play for Android, and it's also a Progressive Web App you can install on any phone, tablet, or desktop straight from your browser. Your trips sync across every device and stay available offline.

Does it work offline?

Yes! We know travel often means spotty reception. LetsPackUp caches your itinerary, documents, and essential info on your device so you can access them offline. Changes will sync when you get back online.

Why do I need to sign in?

We require sign-in solely to securely save your trips and sync them across your devices. Since LetsPackUp is free, we never ask for payment info. Your account serves only as an identity key so you can always find your plans.

Still have a question?

Write to us and we will get back to you.

Questions about your trips, your account, or connecting ChatGPT or Claude: one address for all of them.

support@letspackup.com