New Zealand Travel Guide. Essential travel information — emergency numbers, safety, currency, visas, customs and getting around.
Emergency Numbers
How safe is New Zealand?
- Very Safe
- Generally Safe
- Exercise Caution
- High Risk
- Dangerous
New Zealand is generally a very safe country with low crime rates. However, it is essential to be aware of natural hazards, especially when engaging in outdoor activities like hiking or swimming. Always check weather forecasts and inform someone of your plans.
Advisories (6)
Scams
- Online accommodation scams, especially for popular tourist areas.
- Occasional pickpocketing in crowded tourist spots, though rare.
- Rental car scams where companies charge for pre-existing damage.
Warnings
- Rapidly changing weather conditions, particularly in mountainous and coastal regions. Be prepared for all seasons.
- High UV levels; sun protection (hat, sunscreen, sunglasses) is crucial even on cloudy days.
- Always inform someone of your hiking or tramping intentions and estimated return time (e.g., using a intentions form at DOC huts or a personal locator beacon for remote areas).
Practical Info
Currency
New Zealand Dollar (NZD)
Power Plug
Type I
Type I (three flat pins)
See the sockets
Tipping
Tipping is not generally expected or customary in New Zealand. It's appreciated for exceptional service but not an obligation. Service charges are usually included in prices.
SIM / Data
Local SIM cards are readily available from major providers like Spark, Vodafone, and 2degrees at airports and retail stores. Prepaid plans offer good value and coverage, especially in populated areas. eSIM options are also increasingly available.
Visa
Many nationalities can enter New Zealand for up to 3 months (or 6 months for UK citizens) without a visa, but most visa-waiver travellers must obtain an NZeTA (New Zealand Electronic Travel Authority) before travel. Check the official Immigration New Zealand website for specific requirements based on your nationality.
Driving Side
Left
How do you get around New Zealand?
Public Transport
Major cities like Auckland, Wellington, and Christchurch have bus networks. Auckland also offers limited train and ferry services. Public transport is less extensive outside urban centers.
Ride-hailing
- Uber
- Ola
- DiDiavailability varies by city
Intercity
Domestic flights connect major cities efficiently. InterCity and other bus services offer a cost-effective way to travel between towns. Driving is a popular option, providing flexibility to explore scenic routes. Ferries (Interislander, Bluebridge) connect the North and South Islands across the Cook Strait.
Culture and customs
Customs
- Remove your shoes before entering a private home.
- Respect Māori culture and customs, especially when visiting a marae (Māori meeting ground). Follow protocols if invited.
- Say 'Kia Ora' (hello/be well) as a common greeting.
- Punctuality is generally appreciated, especially for appointments.
- Don't litter; New Zealanders are proud of their clean environment.
Dress Code
Generally casual and relaxed. Smart-casual attire is suitable for nicer restaurants or evening events. Dress in layers as weather can change quickly.
Religious Etiquette
New Zealand is a secular country, and respect for all religions is expected. When visiting Māori sacred sites or marae, specific protocols may apply; generally, ask permission before taking photos and follow any guidance given by hosts.
Common Phrases
- Kia OraHello / Be well (Māori greeting)
- AotearoaNew Zealand (Māori name, meaning 'land of the long white cloud')
- No worriesYou're welcome / It's okay
- JandalsFlip-flops / Sandals
- Tiki TourScenic route / Sightseeing trip
Highlights
Sports & Recreation
Rugby
Rugby is the national sport and a deeply ingrained part of New Zealand culture, with the All Blacks being a source of national pride. Outdoor activities such as hiking ('tramping'), cycling, water sports (kayaking, surfing), and adventure sports (bungee jumping, skydiving) are also extremely popular.
National Festivals
- February 6th
Waitangi Day
Commemorates the signing of the Treaty of Waitangi, New Zealand's founding document. Celebrations include cultural performances, historical re-enactments, and community events, particularly at Waitangi in the Bay of Islands.
- Dates vary (June/July)
Matariki (Māori New Year)
Marks the appearance of the Matariki star cluster. It's a time for remembrance, celebration, and planning for the future, observed with cultural events, feasting, storytelling, and kite flying. It is a public holiday.
- April 25th
Anzac Day
Commemorates New Zealanders and Australians who served and died in all wars, conflicts, and peacekeeping operations. Marked by dawn services, parades, and memorial ceremonies across the country.
Cities in New Zealand
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